Support
Find answers to common questions about Lupa's Fortune.
Quick Start
- 1Open the app and let Lupa set up your anonymous profile.
- 2Tap the crystal orb on the Home screen to pull your first fortune.
- 3Check compatibility by picking two star signs and a relationship type.
- 4Invite a friend with a link or code for a two-way reading, or start a card battle.
- 5Earn stars from check-ins and the Wheel of Fortune, or subscribe to Lupa's Pass for ad-free play.
Frequently Asked Questions
Are the fortunes and compatibility results real?
No. Lupa's Fortune is an entertainment app. Fortunes, compatibility scores, and verdicts are made for fun and are not predictions or advice.
Do I need an account to play?
No. The app sets up an anonymous profile automatically so your stars, cards, and readings are saved. You can optionally link Apple or Google sign-in to restore progress on another device.
How does compatibility work?
You pick two star signs (and optionally MBTI types) and a relationship type. The score uses real zodiac-element and MBTI compatibility ideas, but the verdict text is written for laughs.
How do I invite a friend?
Start a compatibility reading and share the invite link or code. When your friend opens it and enters their side, you both get a two-way result, and both of you can see it.
What is a card battle?
Pick cards from your dex and share a battle link with a friend. When they join with their own cards, the app decides the winner. The person who starts the battle can write a forfeit for whoever loses, and either player can report a forfeit they receive.
What are stars for?
Stars are the in-app currency. Every fortune pull costs stars, and they also unlock costumes and decorations. You earn them from daily check-ins, the Wheel of Fortune, and rewards, or top up with star packs.
How does the Wheel of Fortune work?
Spinning the wheel costs a ticket and pays out stars. You get free tickets every day, and can earn more by watching an ad or sharing a fortune card. The odds are shown in the app under the See the odds button.
What is Lupa's Pass?
Lupa's Pass is a subscription that removes ads and adds a bigger daily check-in bonus, extra free wheel spins, a signup gift, and exclusive sets for your first months. It does not change how many fortunes you can pull in a day. Manage or cancel it anytime in your App Store or Google Play account.
How do I cancel my subscription?
Auto-renewing subscriptions are cancelled from your store account: App Store subscription settings on iOS, or Google Play subscriptions on Android. The app's Manage subscription screen opens the right page for you.
How do I delete my account and data?
Open the app, tap the profile icon, then settings, then Delete account under Account. It happens immediately and cannot be undone. Uninstalling the app alone does not delete the backend account. See the Delete Account page for the full list of what is removed and what we keep.
How do I contact support?
Email support@myquietspot.com with your device model, operating system version, app version, and a short description of the issue.
Still need help?
Email us at support@myquietspot.com. We typically respond within 24–48 hours.
Please include your device model, OS version, app version, and a description of the issue.