Support
Find answers to common questions about Lupa's Fortune.
Quick Start
- 1Open the app and let Lupa set up your anonymous profile.
- 2Pull your first fortune from the Today screen.
- 3Check compatibility by picking two star signs and a relationship type.
- 4Invite a friend with a link or code for a two-way reading.
- 5Spend stars on more pulls, or subscribe to Lupa's Pass for ad-free play.
Frequently Asked Questions
Are the fortunes and compatibility results real?
No. Lupa's Fortune is an entertainment app. Fortunes, compatibility scores, and verdicts are made for fun and are not predictions or advice.
Do I need an account to play?
No. The app sets up an anonymous profile automatically so your stars, cards, and readings are saved. You can optionally link Apple or Google sign-in to restore progress on another device.
How does compatibility work?
You pick two star signs (and optionally MBTI types) and a relationship type. The score uses real zodiac-element and MBTI compatibility ideas, but the verdict text is written to be playful, not serious.
How do I invite a friend?
Start a compatibility reading and share the invite link or code. When your friend opens it and enters their side, you both get a two-way result, and both of you can earn stars.
What are stars for?
Stars are the in-app currency for pulling fortunes and unlocking things. You earn them from daily check-ins, rewards, and watching ads, or top up with star packs.
What is Lupa's Pass?
Lupa's Pass is a subscription with ad-free play, more daily draws, a daily star bonus, and a monthly exclusive costume. Manage or cancel it anytime in your App Store or Google Play subscription settings.
How do I cancel my subscription?
Auto-renewing subscriptions are cancelled from your store account: App Store subscription settings on iOS, or Google Play subscriptions on Android. The app's Manage Subscription screen links you there.
How do I delete my data?
Uninstalling removes local data. To delete your anonymous backend account and saved progress, email support@myquietspot.com with your in-app nickname so we can find it.
How do I contact support?
Email support@myquietspot.com with your device model, operating system version, app version, and a short description of the issue.
Still need help?
Email us at support@myquietspot.com. We typically respond within 24–48 hours.
Please include your device model, OS version, app version, and a description of the issue.